Our customers speak for themselves!

 Our AC wasn't cooling as it should after we switched  from heat to air. We contacted  Pride from a friend. We had an appointment set up with  "Debbie" within a time frame.  The technician that came  out was  very  nice and  professional.  His name  is Isom. He did the diagnostic testing and told us what to do in order for the ice to melt off the element in the attic. When he returned  it was all cleared. He replaced the freon needed and we were nice and cool again. I highly recommend  PRIDE to family and friends. We were  very  pleased with their  services in our home. From the phone call with Debbie in the office to the technician Isom expertise. He also made sure he put the covers over his shoes to keep flooring clean.  Again, thank you Pride.  Who ever picked the name for your company had the right idea.  YOU TAKE A LOT OF PRIDE IN CUSTOMER SERVICE AND CUSTOMER  SATISFACTION.

 Called Pride Mechanical after a bad experience with another big name HVAC company.  Travis came out and went into my attic to inspect my furnace and evaporator coil and outside to look at my condenser unit.  He did notice that the evaporator coil was leaking and in fact the the refrigerant that the other company put in 3 weeks prior without troubleshooting the issue, had leaked out.  He was incredibly professional and knowledgeable and gave me a couple of great options moving forward.

He and Chris came out to the house and did an excellent job with the install.  The house was cooler than it ever had been since we bought it!  My wife and I can’t thank you guys enough as we had 2 young children and 85 degree temperatures in the house.

We will always call and recommend Pride for any HVAC services we may need in the future!!! 

I highly recommend Pride Mechanical Heating & Cooling!  I just replaced two split systems (upstairs and downstairs) and could not be more pleased.  From beginning to end, Steve (owner) was involved in every aspect.  During the initial visit, he walked me through my various options, pros and cons, without trying to up sale to a more expensive product.

On installation day, he and his team worked together like a well-oiled machine.  They each had a task and went about it in the most professional way.  If they ate lunch, it must have been fast because the work never seemed to stop.  They were all extremely polite and professional and took the time to answer any questions I had along the way.  My dog was a little tense with the different guests coming and going so each of the technicians made an effort to pat his head and put him at ease.

When they left, it was as if they were never there.  All work areas were cleaner than when they started!  I have had fairly good experiences with "bigger" HVAC companies in the past but I am so glad I ended up going with Pride Mechanical for this major purchase.  The cost was substantially below the competition for the exact same product.  Couple that with the high quality of work and you cannot beat them.  I am now a lifelong customer.  Thank you Steve and team!

 Needed a second set of eyes on our problem.  Travis came out, provided details on recommended changes, documented everything and quoted same day.  We used their services and honestly it was perfect.  I recommend them for anything they can do for you!  Price, Customer Service, cleanliness, timeliness, Quality.  Nicest and best service in years!  Will ONLY use them!!! Please do the same!!! 

 The folks at Pride Mechanical are exceptional in every way!  Beginning with the gals who always answer my calls to Steve, Travis, Chris and Isom - they all are so positive, professional, courteous, and are always readily available.  Just this year, they have installed two new systems, repaired ducts, added ducts/vents, serviced systems at our home and at our rental properties.  When we bought our home two of the four units were not operational and needed to be replaced.  Within an hour we received an email with four options for each system allowing us to fully compare and make a well informed decision.

We've dealt with many Heat & Air companies for 20+ years and have never had such fantastic service.  Pride Mechanical is a top-notch, well run business that you can trust to install, repair and maintain your systems.  Look no further - they are the best of the best!  Thank you Steve, Travis & Crew!

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